Description

Provides guidance on complaint handling within an organization, including the planning, design, operation, maintenance and improvement of a complaint handling system.

Product Details

Edition:

1st

Published:

10/29/2014

ISBN(s):

9781743428542

Number of Pages:

52

File Size:

1 file , 720 KB

Product Code(s):

10150703, 10150711, 10150716